Action1 – Digital IT News

Action1 Patch Management Solution Available for macOS

Taylor Graham — Mon, 07 Oct 2024 14:00:40 +0000

Action1 has unveiled its newest product release, featuring enhancements to its platform. One notable addition is a new macOS agent, which allows organizations with varied IT infrastructures to achieve seamless, cross-platform patching automation and comprehensive software vulnerability management.

As the world’s #1 easiest-to-use patch management solution, according to G2, Action1 is committed to transforming and simplifying the patching routine for organizations of all sizes. Now becoming cross-platform, Action1 is revolutionizing macOS patching while consolidating multiple patch management approaches for different platforms.

The newly incorporated macOS support, including the latest macOS Sequoia, helps IT teams streamline vulnerability discovery, prioritization, and remediation for both operating systems and applications across the entire IT fleet. In addition, it offers extended endpoint management capabilities such as software deployment, scripting, and IT asset inventory for macOS devices. Action1 is available at no cost for the first 100 endpoints, without any functional limits for both macOS and Windows — and never expires.

According to the Action1 Software Vulnerability Ratings Report 2024, macOS experienced a 30% increase in exploited vulnerabilities in 2023, making it increasingly exposed to attacks targeting known vulnerabilities.

“With the growing complexity of IT ecosystems, it is a challenge for IT teams to unify vulnerability discovery and patching across all systems. Almost every Action1 customer has a mix of Windows and Mac endpoints. The new macOS support will help our customers protect all endpoints and eliminate security gaps that could expose them to cyber threats targeting vulnerabilities,” said Mike Walters, President and Co-founder of Action1.

In addition, Action1’s latest release includes multiple enhancements to boost the product’s functionality, security, and usability, including:

Addressing NVD Vulnerability Backlog. Action1 can now detect software vulnerabilities for applications listed in its Software Repository beyond the National Vulnerability Database (NVD) data, providing crucial visibility and automated remediation amid the NVD’s update delays.
Software Installation Customization. This enhancement allows customization of built-in and custom software packages without cloning, available for the entire enterprise, per organization, or per endpoint, to ensure continuous patch compliance while preserving future automatic updates.
Real-Time Endpoint Attribute Reporting. Action1’s reporting capabilities are now improved by adding endpoint attributes, including username, comment, OS types, IP address, and more, as selectable columns in custom reports.
Expanded API. Action1 implements new capabilities and integration options, with code samples, supporting advanced custom integrations to address complex, enterprise-level needs.
Multiple Usability Enhancements. The release introduces several UI improvements, including moving endpoints between groups, reworked endpoint organization controls, and many more – all designed to further simplify the already easiest-to-use patch management solution.

To learn more about Action1’s latest release, Action1 Platform now with MACOS Support, visit the website here.

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Automated Patch Management is Key For Remote IT Operations

Taylor Graham — Mon, 29 Nov 2021 23:50:45 +0000

Action1 Corporation, a cloud-based remote monitoring and management (RMM) solution provider, released its 2021 Remote IT Management Challenges Report. Based on the feedback from 491 IT professionals worldwide, the study explores how organizations handle patch management for their remote and office-based endpoints and provide employees with remote IT support.

The report reveals that even though most organizations plan to keep at least some remote work in 2022, they struggle to secure and support their remote or hybrid workforce. 78% of respondents admitted experiencing delays in patching critical vulnerabilities during the past year, and 62% suffered security incidents involving a known vulnerability that had not been mitigated even though a patch was available. Indeed, most organizations lack robust patch management: 14% manage all patches manually and 59% automate OS patching only.

Other findings of the survey include:

Patching takes 2.5 longer when endpoints are remote.
The top barrier to effective patch management (cited by 38% of respondents) is the inability to manage updates in one place and prioritize them effectively.
77% of organizations experienced security incidents during the past year; the most common causes were malware (41%) and phishing (31%) attacks.
35% of organizations are unable to spot unwanted software on their remote endpoints.
Resolving IT support requests takes twice as long when employees are remote.

“Modern organizations use more applications than ever, and all of them can have vulnerabilities that hackers can exploit,” said Mike Walters, President and co-founder of Action1. “With vendors issuing updates at a rapid rate, it is essential to automate patching for both OS and third-party software.”

To read the report, please visit: www.action1.com/2021-remote-it-management-challenges-report/

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Priority One Automates Remote IT Operations across 1,700 Endpoints with Action1 RMM

Taylor Graham — Fri, 03 Sep 2021 05:21:57 +0000

Action1 Corporation, a cloud-based remote monitoring and management (RMM) solution provider, announced that its innovative RMM system enabled managed service provider (MSP) Priority One to enhance operational effectiveness and deliver excellent IT service to its clients, while achieving significant time savings.

Priority One is a London-based MSP that has been serving SMBs in the United Kingdom since 2007. As its business grew, Priority One started looking for a replacement for its RMM software, which was too complex and cumbersome to manage the 1,700 endpoints it was now responsible for.

Jon Abbott, CEO at Priority One, chose Action1 RMM because it is a cloud-native platform with a wealth of remote endpoint management features, including scripting, application management, and software inventory.

Using the software, the MSP has gained the following benefits:

Streamlined remote endpoint management. With Action1 RMM, Priority One can manage and patch Windows and third-party software, inventory software across customers’ endpoints, and deploy sophisticated scripts to maintain configuration settings and automate setup of new devices.
Improved IT productivity. Thanks to Action1 RMM’s extensive remote IT management capabilities and ease of use, Priority One team saves significant time on routine tasks, dramatically improving operational effectiveness.

“We particularly benefit from Action1 RMM’s scripting power: The platform has helped us fully automate our workstation build process — making it 9 times faster whilst increasing quality,” says Jon Abbott. “All in all, it has enabled us to support our customers more effectively.”

“We are delighted to support MSPs in their mission to deliver exceptional IT service to their clients by providing a powerful and easy-to-use RMM tool,” said Mike Walters, President of Action1.

To read the case study, please visit: www.action1.com/priority-one-dramatically-increases-operational-effectiveness-with-action1-rmm/.

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